The cleaning agent will follow the instructions given during the booking process once they arrive at the cleaning location. By default, they will clean the living room, dining room, common area, kitchen, bathroom and bedroom. The recommended time given on our platform is only an indication to help you choose the appropriate number of hours. This number can vary according to the size of your home and your needs. Do not hesitate to contact us by email at kunde@batmaid.de or by phone at +41 21 624 54 15 if you need any assistance. If your apartment is particularly spacious or extremely messy, we encourage you to indicate your priorities in the "special instructions" section at the time of booking. For thorough cleaning, you can also select a range of extras that will increase the duration of your cleaning. These extras include, among other, interior window, cabinet, oven or fridge cleaning as well as laundry.