HelpUrgent IssuesWhat should I do if the cleaning professional needs more time than I booked?

What should I do if the cleaning professional needs more time than I booked?

If a more extended cleaning period is required, discuss this directly with the cleaning agent present to find out whether they can stay longer. If this should be the case, please contact our customer support team by phone at +41 21 624 54 15 or by email at kunde@batmaid.de. With the correct information, we will be able to adjust the duration and payment. If your cleaning takes place on a Saturday, send us an email to kunde@batmaid.de, our customer support team will contact you as soon as possible.

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  • Batmaid Berlin
    Warschauer Platz 11-13
    10245 Berlin
    030 220 122 080
  • Batmaid Frankfurt
    Taunusanlage 8
    60329 Frankfurt am Main
    069 299 570 870
  • Batmaid Hamburg
    Hermannstrasse 13
    20095 Hamburg
    040 537 984 660
  • Batmaid Munich
    Neuturmstrasse 5
    80331 Munich
    089 125 095 580
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