HelpMy AccountWhat can I find on my account?

What can I find on my account?

Your account consists of three pages: “My cleanings“ “Profile“ and 'Options'. The "My cleanings" page is divided into two sections: "Previous" and "Upcoming". On the “Previous” page, you are able to rate previous cleanings, view details and download payment receipts. In the "Upcoming" cleaning section, you can see all future planned cleanings and modify them if necessary using the "More" drop-down menu. The "Profile" page allows you to change your personal information, select an existing address and update payment details. You can also find your personalised referral link, which allows you to encourage and sponsor friends interested in trying our services. Better, for each friend you sponsor, you get €20 credit on your account to be used on future cleanings. The "Options" section allows you to manage your notifications, the presence of pets in one of your homes, the automatic replacements of cleaning agents in case of absence and finally, to add your holiday period.

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Offices
  • Batmaid Berlin
    Warschauer Platz 11-13
    10245 Berlin
    030 220 122 080
  • Batmaid Frankfurt
    Taunusanlage 8
    60329 Frankfurt am Main
    069 299 570 870
  • Batmaid Hamburg
    Hermannstrasse 13
    20095 Hamburg
    040 537 984 660
  • Batmaid Munich
    Neuturmstrasse 5
    80331 Munich
    089 125 095 580
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