If you want to modify your end-of-tenancy cleaning, please contact us as soon as possible to review the situation with our customer support. You can reach us by phone Monday to Friday between 8:00 and 18:00 at +41 21 624 54 15 or by email to kunde@batmaid.de! If your cleaning happens on a Saturday or Sunday, please send us an email. We will get in touch with you as soon as possible.