Cancellation conditions

In order for Batmaid to be well organized and manage the logistics of hundreds of cleanings per day, we apply the following cancellation policy:



  • Up to 2 days before cleaning: relax, you can still cancel your bookings for free from your Batmaid account
  • 1 day before the cleaning (until 6pm please): you will be charged 1 cleaning hour
  • After this, the cleaning will be charged in full



Any short-notice cancellation means potentially less work for your Batmaid. We would like to avoid this as the Batmaids count on us to supply them with regular jobs and steady income.


We remain at your disposal and count on your anticipation.

Help & FAQ's
Offices
  • Batmaid Berlin
    Warschauer Platz 11-13
    10245 Berlin
    030 220 122 080
  • Batmaid Frankfurt
    Taunusanlage 8
    60329 Frankfurt am Main
    069 299 570 870
  • Batmaid Hamburg
    Hermannstrasse 13
    20095 Hamburg
    040 537 984 660
  • Batmaid Munich
    Neuturmstrasse 5
    80331 Munich
    089 125 095 580
App download
Review us
Payment methods